Canal de Isabel II Strategic Plan features 10 strategic lines entailing investment of over €1,500 million in next 5 years

The Canal de Isabel II Strategic Plan reinforces the public status of the organisation and seeks to incorporate all of Madrid’s municipalities into its management model. The Plan underlines the company’s leadership in the management of the integrated urban water cycle and limits its international scope to consultancy work. Highlights of the initiatives featured in the Plan include the Plan Sanea for the improvement of sewage networks, the Plan Red, which aims to standardise piping materials, and the Plan Smart Region for the installation of smart meters. The company will freeze its domestic, industrial and commercial charges until 2019. Canal de Isabel II aspires to generating 100% of its energy requirements by 2030 through renewable sources. It will also create a centre of advanced water studies to train the future professionals of the sector.

At an Extraordinary General Meeting of Shareholders held on November 13 last, Canal de Isabel II presented its new Strategic Plan 2018-2030, through which it will reinforce the fact that it is a 100% public entity committed to providing the residents of Madrid with an excellent service. The new Plan also seeks to put the company at the forefront of water management. In this respect, Canal de Isabel II has set itself the objective of incorporating all the municipal councils in Madrid into its share capital. 111 of the 179 municipal councils in the region currently form part of Canal de Isabel II’s share capital.

The Plan features 10 main strategic lines and investment in the first stage (2018-2022) is estimated at over €1,500 million.

The Plan was drawn up over a period of one year, during which the publicly owned company sought the participation of different actors with whom it has contact on a daily basis, including: employees, customers, municipal councils, consumer associations and ecological groups.

Basic pillars

The three basic pillars on which the Strategic Plan is based are as follows:

  • Reinforcement of the 100 % public status of Canal de Isabel II, concentrating its geographical area of action in the Autonomous Community of Madrid, whilst promoting the highest standards of transparency and good governance.
  • Completion of municipal integration, promoting the integrated management model amongst those municipalities in the Autonomous Community of Madrid which are not as yet on board and improving the management of its relations with all the municipalities.
  • To be the leading integrated urban water cycle management utility and a benchmark company through the promotion of excellence, innovation and the talent of its professionals, whilst focusing its growth on the value chain of the integrated urban water cycle of the Autonomous Community of Madrid. Outside the region, the organisation will limit itself to offering its know-how through the provision of technical assistance in the field of water consultancy and engineering.

The Plan also seeks to address 5 key challenges for the water sector: maintaining fair and affordable charges as a public service; addressing the consequences of population growth and climate change; incorporating new regulations and new technologies; increasing customer and user satisfaction; and developing the competences and talent of its professionals.

Highlights of the initiatives featured in the overall Plan include the Plan Sanea for the modernisation of sewage networks, the Plan Red, which aims to standardise piping materials in the supply network, the Plan Smart Region, which includes the installation of smart meters; the creation of a centre of water studies to train the future professionals of the sector; reducing the volume of derived water for consumption by 25% prior to 2030; generating 100% of its energy requirements by 2030 through renewable sources; and the creation of a Water Observatory.